Refund policy
RETURN & REFUND POLICY
Returns
Since our products are printed, packaged, and curated specifically for each order, we do not accept returns unless the item arrives damaged or defective.
Damaged or Incorrect Items
If you receive a damaged or incorrect product:
Contact us within 48 hours of delivery
Share clear images or videos of the package and product
Requests without proper proof will not be accepted
After verification, we will offer a replacement or refund, at our discretion.
Non-Returnable & Non-Refundable
The following are not eligible for return or refund:
Minor color or print variations
Damage caused after delivery
Incorrect kit or size selected by the customer
COD orders refused at delivery
Refunds
Approved refunds are processed within 5–7 business days
Refunds are issued to the original payment method
COD refunds (if applicable) are processed via UPI or bank transfer after confirmation
Order Cancellations
Orders can be cancelled only before dispatch
Once shipped, cancellations are not allowed
Contact
For return or refund queries, email art.theoryyy@gmail.com with your order ID.